Privacy Policy
Effective October 27, 2026. ETOILEE PTE. LTD. (“we”) runs the Into app.
The short version
- You upload screenshots of a chat. We send them to our AI provider to read the text, then we delete the screenshots. We never store the images.
- We keep the chat text and our analysis, grouped by the person you named, so we can compare next time. You can delete a person, or your whole account, at any time in the app.
- We don’t sell your data, don’t show ads, don’t track you across other apps, and don’t use your chats to train AI.
What we collect
- Account: the identifier Apple gives us when you use Sign in with Apple, and the email Apple shares (often a private relay address); or, if you sign in with email, the email address you enter. If you add a nickname, we keep it.
- Your chats: the text in the screenshots you choose, who said what, the names you give people, your answers to questions in the app (for example, what you want, or whether you’ve met), and the results we generate.
- Purchases: which person you unlocked, when, and the App Store transaction ID. Payment details are handled by Apple; we never see your card.
- Technical: basic server logs (time, request type, errors) to keep the service running. Reminders you turn on are scheduled on your phone.
Other people in your chats
Your screenshots contain messages from someone else. We use them only to answer your question, never to contact or profile that person. Please only upload chats you’re part of, and never chats involving anyone under 18.
Who we share it with
Only service providers that help us run the app, under contracts that limit their use of your data:
- OpenRouter, routing to Anthropic (Claude) reads your screenshots and chat text to produce the analysis. It is configured for zero data retention, and your data is not used to train AI models.
- RevenueCat processes App Store purchase records.
- Apple provides Sign in with Apple, payments and push notifications.
- Resend sends the sign-in codes for email sign-in.
- Vercel, Neon and Upstash host our servers and database in the United States (US East).
We may disclose information if required by law. If we’re ever acquired, this policy continues to apply to your data.
How long we keep it
- Screenshots: not stored. They exist only in memory while being read.
- Chat text and results: until you delete the person or your account.
- When you delete your account, we delete your account, people, reads and unlock records immediately, revoke Sign in with Apple for this app, and ask RevenueCat to delete your purchase record. Backups roll off within 30 days.
Your choices and rights
- In the app: rename or delete any person and their reads; turn off AI reading; delete your account and all data (Account → Your data).
- Depending on where you live (for example California and other US states), you may have rights to know, access, correct, delete, or port your data, and to not be discriminated against for using them. We don’t sell or share personal information for cross-context advertising. To make a request, email support@intolove.app.
Age
Into is for adults 18 and older. We don’t knowingly collect data from anyone under 18; if we learn we have, we delete it.
Security
Data is encrypted in transit. Sensitive tokens are encrypted at rest. Access is limited to people who need it to run the service.
Changes
If we make material changes, we’ll update the date above and tell you in the app.
Contact
ETOILEE PTE. LTD., 60 Paya Lebar Road, #04-16, Paya Lebar Square, Singapore 409051. support@intolove.app